Recognised at the
UK Start Up Awards
Welsh Region Finalist
Innovative Start Up of the Year
We are incredibly proud to announce that Localbizz AI has been shortlisted for the Welsh region finals at the prestigious UK Start Up Awards.
Born right here in Ebbw Vale, our mission began with a simple realisation: Wales needed AI technology that truly understood Welsh culture. Being nominated as the most innovative startup is a massive testament to our dedicated team and the incredible local Welsh businesses we serve.
Welsh-First AI Communication, Built in Ebbw Vale
LOCALBIZZ AI helps businesses, councils, healthcare providers and public-facing organisations deliver clearer, culturally aware communication across Welsh, English and 140+ languages. Finalist for the UK Start Up Awards in Wales, we combine local understanding, practical automation and affordable access for ambitious organisations.
Welsh-First AI with Local Credibility
Founded in Ebbw Vale, LOCALBIZZ AI is building practical AI communication tools for organisations that need more than generic automation. We combine Welsh cultural understanding, multilingual reach and affordable implementation so businesses, healthcare providers, councils and other public-facing teams can communicate more clearly, respond faster and serve people with greater confidence.
Why Generic AI Falls Short in Wales
Most AI platforms are built for scale, not for Welsh language, local business realities or public-service sensitivity.
Welsh language treated as an afterthought
Too many systems offer basic translation rather than confident Welsh-first communication that respects tone, dialect and community context.
Cost blocks adoption
Smaller organisations need automation that improves service without enterprise budgets or large in-house teams.
Communication failure carries real cost
Healthcare providers, service teams and public-facing organisations lose time, revenue and trust when communication breaks down.
No affordable out-of-hours cover
Many organisations cannot answer every enquiry, booking or follow-up without practical round-the-clock support.
Generic AI damages trust
When automation sounds distant or culturally tone-deaf, customers notice immediately and confidence falls.
Welsh-First Communication Platform
Our AI-powered platform bridges the communication gap for Welsh businesses with culturally-aware technology.
- Welsh Dialect Understanding
AI-powered voice agents with authentic Welsh dialect understanding, trained on native speakers.
- Multilingual Support
140+ languages supported for diverse populations, ensuring no customer is left behind.
- 24/7 Availability
Round-the-clock service at a fraction of human staffing costs, never miss a customer inquiry.
- NHS Compliance
Fully compliant with NHS requirements for healthcare applications and data protection.
- Affordable Pricing
Pricing starts at just £30/month, making enterprise-grade AI accessible to even the smallest businesses.
Why LOCALBIZZ AI Can Lead This Market
The opportunity is not simply to translate words. It is to deliver culturally aware, practical communication for Welsh organisations and the diverse communities they serve. LOCALBIZZ AI is positioned to compete through Welsh-first understanding, multilingual coverage, affordability and founder-led local credibility.
- Welsh SMEs that need affordable communication tools
- 250,000+
- Healthcare and care settings that depend on clearer communication
- 4,200+
- Public bodies expected to support Welsh language access
- 100%
- Potential uplift when technology feels culturally relevant
- 320%
How It Works
A step-by-step breakdown of how we fulfill your needs.
Inbound Call Handling
Calls are automatically answered in the caller's preferred language, with Welsh as the default option.
Appointment Management
Outbound Reminders
CRM Integration
Human Escalation
Expanding Team
We're building a diverse team of experts to deliver on our Welsh-first vision:
• Welsh language specialists
• NHS compliance experts
• AI implementation specialists
• Local sales and support team
Mark Turner
Founder & CEO
Welsh native with deep local connections and a passion for technology. Mark brings his lived experience with disability and accessibility to create inclusive AI solutions.
• Technology entrepreneur
• Welsh language advocate
• Vision for ethical AI implementation
Get in Touch
Join Us in Transforming Welsh Business Communication
Business Hours
Monday - Friday: ........ 9:00 AM - 6:00 PM GMT
Saturday: .......................... 10:00 AM - 4:00 PM GMT
Sunday: .............................. Closed
Emergency services support available 24/7
Response Times
General Enquiries: ................. Within 24 hours
NHS Wales Enquiries: .......... Within 4 hours
Emergency Services: ............ Within 1 hour
Government Enquiries: ...... Within 8 hours
- Address
Ebbw Vale
South Wales
UK
- Telephone
- 07493 344147