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AI-Powered Communication for Welsh Businesses
Authentic • Innovative • Welsh
Authentic Welsh dialect understanding with support for 140+ languages
Welsh-First AI Technology
LOCALBIZZ AI was born from a simple yet powerful realisation: Wales needed AI technology that truly understood Welsh culture, not just Welsh words. Founded in Ebbw Vale by Mark Turner, our mission began with serving local Welsh businesses but has evolved into something much more significant.
As Wales becomes increasingly diverse through immigration, migration, and asylum seekers, we recognised a critical need for authentic communication services across multiple essential sectors. Today, we serve six major markets with our enhanced AI platform.
Our Welsh-first approach means we don't just translate—we understand the cultural nuances, regional dialects, and community connections that make communication truly effective. This authenticity has positioned us as the trusted partner for organisations across Wales and beyond.
The Problem
Welsh Businesses Face Critical Communication Challenges
Language Barriers
562,000 Welsh speakers need native language support, yet most communication systems lack proper Welsh language capabilities.
Affordability Gap
95% of Welsh businesses have fewer than 10 employees and can't afford traditional communication solutions.
Healthcare Impact
NHS Wales loses £1.2B annually to missed appointments, many due to communication failures.
Resource Constraints
Small businesses can't staff 24/7 customer service, limiting their availability and growth potential.
Cultural Disconnect
Generic AI lacks cultural and dialectical understanding, creating frustrating experiences for Welsh speakers.
Welsh-First Communication Platform
Our AI-powered platform bridges the communication gap for Welsh businesses with culturally-aware technology.
- Welsh Dialect Understanding
AI-powered voice agents with authentic Welsh dialect understanding, trained on native speakers.
- Multilingual Support
140+ languages supported for diverse populations, ensuring no customer is left behind.
- 24/7 Availability
Round-the-clock service at a fraction of human staffing costs, never miss a customer inquiry.
- NHS Compliance
Fully compliant with NHS requirements for healthcare applications and data protection.
- Affordable Pricing
Pricing starts at just £20/month, making enterprise-grade AI accessible to even the smallest businesses.
Why Welsh-First?
The Welsh communication market represents a significant opportunity for tailored, culturally-appropriate solutions.
Unlike competitors who treat Welsh as an afterthought, LOCALBIZZ AI prioritises authentic Welsh language communication, understanding cultural nuances and regional dialects that resonate with Welsh speakers. We serve 562,000 Welsh speakers with genuine cultural understanding, not just translation.
- Welsh SMEs need affordable communication solutions
- 250,000+
- Healthcare practices require NHS-compliant systems
- 4,200+
- Public sector mandate for Welsh language services
- 100%
- Higher AI adoption when culturally adapted
- 320%
How It Works
A step-by-step breakdown of how we fulfill your needs.
Inbound Call Handling
Calls are automatically answered in the caller's preferred language, with Welsh as the default option.
Appointment Management
Outbound Reminders
CRM Integration
Human Escalation
Inbound Call Handling
Step 1 of 5
Expanding Team
We're building a diverse team of experts to deliver on our Welsh-first vision:
• Welsh language specialists
• NHS compliance experts
• AI implementation specialists
• Local sales and support team
Mark Turner
Founder & CEO
Welsh native with deep local connections and a passion for technology. Mark brings his lived experience with disability and accessibility to create inclusive AI solutions.
• Technology entrepreneur
• Welsh language advocate
• Vision for ethical AI implementation
Get in Touch
Join Us in Transforming Welsh Business Communication
Business Hours
Monday - Friday: ........ 9:00 AM - 6:00 PM GMT
Saturday: .......................... 10:00 AM - 4:00 PM GMT
Sunday: .............................. Closed
Emergency services support available 24/7
Response Times
General Enquiries: ................. Within 24 hours
NHS Wales Enquiries: .......... Within 4 hours
Emergency Services: ............ Within 1 hour
Government Enquiries: ...... Within 8 hours
- Address
Ebbw Vale
South Wales
UK
- Telephone
- 07493 344147